Claims Support Center

Our dedicated support team is here to assist you through every step of your claims process.

Contact Our Support Team

Choose the best way to reach us for assistance with your claims

General & Non-Medical Claims Hotline

For accident reporting, claim notification, claim follow-up, claim status, and general claims guidance.

Medical Hotline

For guidance on medical claim, partner clinics and hospitals, admission procedures, and insurance coverage information.

Email Claims Support

For non-urgent claim enquiries, document submission, supporting documents, and written follow-up.

Send Email

Find Our Partner Network

Search our partner garages, clinics and hospitals to find a service provider near you.

Choose a partner network

For a smoother claim and repair experience, we recommend using our partner garages. LHSBI can coordinate the repair directly with the garage, and you shall receive cashless repair service according to your policy coverage and claim approval.

If you visit a non-partner garage, please pay the repair expenses first with our consent and then submit a claim to us. We will reimburse the eligible expenses according to your policy coverage and claim approval.
Choose list or map view

Loading partners…

Downloads a PDF of the partners currently listed.

Frequently Asked Questions

Find answers to common questions about our claims process